Ideal Heating secures retrofit contract with Bernicia Group

More than 200 of Ideal Heating’s Logic Air heat pumps are being installed in properties across the North East as part of a housing upgrade programme being carried out by Bernicia Group.

Ideal Heating’s heat pumps form part of a £7m retrofit upgrade investment by Bernicia Group and the Department for Energy Security and Net Zero.

The two-year contract is underway, with more than 20 heat pumps already installed. The project spans homes in areas including Durham, Sunderland, Gateshead and across Northumberland.

A total of 206 Logic Air heat pumps will be installed over the next 18 months, in Bernicia properties which do not currently achieve at least an energy SAP rating of C.

Mark Derbyshire, Managing Director (Domestic Products) at Groupe Atlantic UK, Republic of Ireland and North America, parent company of Ideal Heating, said:

We’re delighted our Logic Air heat pumps have been chosen to form part of this important programme of social housing works.

Logic Air is perfect for social housing developments and upgrades, where infrastructure can be tailored to the requirements of heat pump installation. It is easy to install and service, and quiet to run.

We’re very proud to be playing our part in making hundreds of homes in the North East more environment-friendly and energy efficient for tenants under this project.

Bernicia has awarded the retrofit contract to energy systems specialist PHS Home Solutions, with its customer facing brand 0800 Repair carrying out the works, following a competitive tender process.

Emma Searle, Bernicia’s Retrofit Manager, said:

This is great news for our tenants. It builds upon our continued investment in measures which improve the energy and environmental performance of our tenants’ homes, helping them to keep warmer while cutting their energy bills and reducing carbon emissions.

Ideal were chosen as the preferred manufacturer for our project due to a combination of factors: the combined cylinder, the ergonomic programmer, length of warranty and value for money of the product.

We have already installed a number of the heat pumps and our tenants are happy with the installation and the unit itself.

We’re committed to investing £70m into wider major improvement works in our homes and communities by 2026.

The contract has been made possible thanks to the Government’s Social Housing Decarbonisation Fund Wave 2.1.

For more about Ideal Heating’s work in the social housing sector, go to

Find out the latest on housing retrofit at InstallerSHOW 2024 – running 25-27 June at the NEC.