British Gas launches decarbonisation services

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British Gas has introduced new services in solar, home energy efficiency, insulation and electric vehicles to accelerate its customers’ journey to decarbonisation.

The announcement follows research by British Gas which reveals that almost four in five people (78%) say that they are willing to make changes in their own homes to tackle climate change. Almost half (48%) said they were willing to install improved insulation in the next two years and 42% said they’d be willing to install solar panels. Electric vehicles also saw some support from consumers with 35% willing to install a home charger to power an EV.

 Andrew Middleton, Managing Director of Net Zero at British Gas, said:

We are on a mission to help consumers lower their household energy bills, whilst at the same time reducing their carbon emissions. We recognise that many households are being cautious with their spending currently but want to make sure the right products are there for those who can make these changes – and we want to do all we can to make greener home solutions more affordable and accessible so that no one is left behind.

With the UK’s largest network of energy experts, we are uniquely placed to guide customers and equip them with actionable insights on how to manage energy consumption. Our trusted engineers are already giving our customers energy efficiency advice at every appointment and have installed over 8,000 electric car charging points and over 2,300 heat pumps. Our expert teams have helped improve the insulation of millions of properties and support solar panel installations around the country each day.

The four new energy efficiency products:

1. Solar installations

British Gas will be offering free home consultations for solar panel installations and option to install a battery as well. A survey will give estimated costs, savings and installation options without any commitment.

2. Home Health Check

The new British Gas Home Health Check provides consumers with a 90-minute in-home consultation to provide customers with a personalised action plan to help them decarbonise their home and reduce their energy bills.

The full report will include a thorough investigation of the entire property including radiators’ efficiency and thermal imagery to show where heat escapes. Recommendations will include smaller lifestyle changes such as bleeding radiators or flushing systems and larger changes such as installing heat pumps or investing in insulation.

The findings will also advise how to access the government support and grants available.

3. Hive EV Charging

An improved Hive Electric Vehicle charger will be available later this month – one of the smallest chargers in the market.

British Gas is partnering with EO Charging to build the chargers – British Gas energy customers with the new charger will be able to benefit from a new SmartCharge service.

4. Insulation

British Gas currently help insulate over 300,000 homes a year under the ECO scheme and opens the service up to all customers who are able to register for the new service and to find out first when it will be available within their area.

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